Describe the field activity
Identify whether employees install, commission, train, maintain, or simply deliver the unit. The difference affects the operational description and contract review.
Record the site, customer role, access conditions, subcontractors, tools, and expected duration.
Assemble the job file
Collect the statement of work, site rules, certificate requests, equipment list, travel plan, and safety responsibilities.
Separate customer property, company tools, and the product itself so the facts remain clear.
- Scope and acceptance criteria
- Tools, property, and transport
- Site-specific insurance requirements
Compare relevant terms
Review off-premises property, general liability, products-completed operations, hired or non-owned auto, and any professional-services issue raised by the scope.
Request actual forms and endorsements for policy questions rather than relying on a proposal summary.
Document closeout
Retain delivery, commissioning, acceptance, and return records alongside the agreement.
Policy wording, declarations, endorsements, and facts control any outcome.
Treat a jobsite as a new operating location
Hardware installation insurance should begin with the practical jobsite facts: indoor or outdoor work, lifts or forklifts, electrical or network connection, customer supervision, after-hours access, site safety rules, storage of tools, and who signs off on commissioning. A factory product can create a different exposure when company personnel begin work at the customer location.
If subcontractors take part, retain scopes of work, entity names, insurance requirements, and the handoff between each party. The business should be able to explain who performs installation, testing, training, repair, and post-install service.
Document acceptance and the transition to ongoing use
Capture delivery, installation records, test results, customer acceptance, training, service obligations, and return or removal terms. These records explain when the device was under the company’s control and when the customer took over normal operation.
Before the first deployment, compare the contract’s indemnity and insurance clauses with general liability, property in transit, hired-auto, and any professional-services questions raised by the actual scope. Policy wording, declarations, and endorsements control.